This Privacy Policy describes how Open Sky Patio ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at https://www.openskypatio.com or interact with us in other ways. If you have any questions or concerns about our practices, please contact us at sales@openskypatio.com.
1.1 Personal Information
We may collect personal information that you provide directly, such as when you make a purchase, sign up for our newsletter, or contact us. This may include:
1.2 Usage Data
We may collect information about your use of our website, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more details, see Section 4.
2.1 To Provide and Improve Our Services
We process your information to fulfill your orders, respond to inquiries, and improve our services.
2.2 To Communicate with You
We use your contact information to send updates, promotions, and other relevant information related to your transactions or our services.
2.3 For Security and Fraud Prevention
We process information to protect against fraud and unauthorized access to our services.
2.4 To Comply with Legal Obligations
We may process your information to comply with applicable laws and regulations.
2.5 With Your Consent
We may process your information for other purposes with your consent.
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law, to comply with legal processes, or to protect the rights and safety of Open Sky Patio and others.
3.3 Business Transfers
In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new entity.
4.1 Cookies
We use cookies to collect and store information about your preferences and interactions with our website. This helps us provide a personalized experience and improve our services.
4.2 Tracking Technologies
In addition to cookies, we may use other tracking technologies such as web beacons and analytics tools to collect information about your use of our website.
4.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. After this period, we will securely delete or anonymize your information.
We implement organizational and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us to have it removed.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data.
We do not currently respond to "Do Not Track" signals from web browsers. For more information about these signals, please refer to your browser’s documentation.
As an Australian resident, you have rights under the Privacy Act 1988 and the Australian Privacy Principles. You may request access to or correction of your personal information. For more information on your rights, please visit the Office of the Australian Information Commissioner’s website.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
For any questions or concerns about this Privacy Policy or our data practices, please contact us at sales@openskypatio.com.
You may request to review, update, or delete your personal information by contacting us at sales@openskypatio.com. We will respond to your request in accordance with applicable data protection laws.
Thank you for trusting Open Sky Patio with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.