Terms of Service

Welcome to Open Sky Patio. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.


1. General Terms

1.1 Acceptance of Terms
By accessing or using the Open Sky Patio website ("Site"), you agree to these Terms, which constitute a legally binding agreement between you and Open Sky Patio ("we," "us," or "our"). If you do not agree to these Terms, please do not use the Site.

1.2 Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the new Terms. Please review these Terms periodically for any updates.


2. Use of the Site

2.1 Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Site. By using the Site, you represent and warrant that you meet this eligibility requirement.

2.2 Account Registration
To make purchases on our Site, you may be required to create an account. You agree to provide accurate and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Prohibited Activities
You agree not to use the Site for any unlawful purpose or in any way that could harm Open Sky Patio or others. Prohibited activities include, but are not limited to, the following:

  • Violating any applicable laws or regulations.
  • Engaging in fraudulent or deceptive practices.
  • Interfering with the operation of the Site or any other user’s enjoyment of the Site.
  • Attempting to gain unauthorized access to the Site or any related systems.

3. Products and Orders

3.1 Product Descriptions
We strive to provide accurate descriptions of our products, but we do not warrant that the descriptions are complete, reliable, or error-free. If a product you purchase is not as described, your sole remedy is to return it in unused condition.

3.2 Pricing and Availability
All prices are listed in Australian dollars (AUD) and are subject to change without notice. We reserve the right to limit the quantity of any product or to refuse any order for any reason. In the event of an error in pricing or availability, we may cancel your order and refund any amounts paid.

3.3 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason, including stock availability or errors in product information.


4. Shipping and Returns

4.1 Shipping
We will make every effort to ship your order promptly. Shipping times and costs may vary depending on your location within Australia and the shipping method chosen at checkout. We are not responsible for delays or damage caused by the shipping carrier.

4.2 Returns and Refunds
If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange, subject to our Return Policy. Returned items must be unused and in their original packaging. Please contact us at sales@openskypatio.com for return instructions.


5. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Open Sky Patio and is protected by Australian intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.


7. Limitation of Liability

To the fullest extent permitted by law, Open Sky Patio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill, resulting from:

  • Your access to or use of, or inability to access or use, the Site;
  • Any conduct or content of any third party on the Site;
  • Any content obtained from the Site;
  • Unauthorized access, use, or alteration of your transmissions or content.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Your State] and the Commonwealth of Australia, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the courts of [Your State].


9. Contact Information

If you have any questions about these Terms, please contact us at sales@openskypatio.com.


Thank you for shopping with Open Sky Patio!

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